Transparency and authenticity in every delivery across Bangladesh.
Inspection: Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
Quality Check & Packing: After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Dispatch: Our delivery partners then bring the package to you at the earliest possibility. In case they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
We maintain a ‘closed box delivery’ policy. This is crucial to ensure the authenticity of the products, privacy of the customers, and prevention of product adulteration or modification.
We package our products in sturdy cardboard boxes with your invoice wrapped securely inside. Each individual product is carefully cushioned, while fragile items like glass bottles are safely secured with multiple layers of bubble wrap to prevent breakage during transit.
Note: Delivery might be delayed due to political, environmental, transportation, or other unavoidable issues. Our customer relationship team will notify you promptly in such cases.
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